At EmergiScan, we stand behind the quality and purpose of our products. Due to the personalized and emergency-related nature of our items, all sales are final and we do not accept returns or exchanges.

30-Day Guarantee:

If your item arrives defective, damaged or experiences a functional issue within 30 days of delivery, we will gladly work with you to resolve the issue by offering a replacement or appropriate solution.

To request assistance under our 30-day guarantee, please contact us within 30 days of receiving your order and include:

• Your order number

• A description of the issue

• Photos or videos of the product, if applicable

We reserve the right to deny claims that fall outside of our guarantee terms or show signs of misuse, improper handling, or unauthorized modifications.

For support, please contact us at Support@EmergiScan.com